Amtrak on-time performance, route by route

Methodology

Every figure is read from the data files the Federal Railroad Administration posts with each Quarterly Report on the Performance and Service Quality of Intercity Passenger Train Operations, required by Section 207 of the Passenger Rail Investment and Improvement Act of 2008 and 49 CFR part 273 (the 2020 Metrics and Minimum Standards rule). The current quarter is FY26 Q2, Jan 1 – Mar 31, 2026, posted 2026-07-21 (report PDF). The series starts at FY22 Q1, the first quarter the FRA published route-level customer on-time performance for every route.

• Customer on-time performanceis the FRA's route-level figure, used unchanged: the percentage of all customers on the route who arrived at their detraining point no later than 15 minutes after the published scheduled arrival time (49 CFR 273.5(a)(1)). It weights by passengers, so a crowded late train counts more than an empty one. Shown rounded to the whole percent; the FRA's report floors instead, which is why a 79.9 reads 80 here and 79 there.
• Met / missedcompares that figure with the 80 percent minimum in 49 CFR 273.5(a)(2). The rule's standard is 80 percent for any two consecutive calendar quarters, so the two-quarter mark reads the last two reported quarters together. A quarter alone can meet the metric without the route meeting the standard.
• Delay minutes per 10,000 train miles= delay minutes on the route ÷ Amtrak train miles on the route × 10,000, the FRA's definition applied at route level. Minutes come from the FRA's Delay Metrics file, which codes each delay as Amtrak-responsible, host-responsible or third party (coded “Neither” in the file; definitions in 49 CFR 273.3). Train miles come from the Delays per 10K TM file, by host railroad. Delay minutes on a host for which the FRA files no train miles (Canadian territory, some terminal railroads) count in the route's totals but not in the rate.

Scope & limits. Amtrak intercity routes as the FRA groups them, by fiscal quarter (Q1 is October to December), FY22 Q1 onward. Routes are the FRA's physical routes, so Northeast Regional appears as four sub-services and Empire Service as its five. A route that stopped being filed keeps its page with the quarters it has and a note saying why. No station-level or train-level figures, no live status, no predictions. Amtrak's own monthly performance reports use different measures and are not used here.

Last reviewed: October 2026