Contact OnTimeIndex

The best way to reach us is email. We read every message.

What to write about

• Corrections. If a figure here doesn't match the Bureau of Transportation Statistics filing it claims to come from, tell us — include the tool, the airline or route, and the month, and we'll recheck it against the source data.
• Requests. A route, carrier, airport, or cut of the on-time data you wish this site covered and it doesn't yet.
• General questions. Questions about how the site works or how to apply something on it to your situation.

Response time

This is a small, independently run site, so there's no service-level promise: some replies take a few days. Everything gets read, and reported discrepancies against the source filings get looked at first.